Ryanair ... what are you thinking?

I’d like to thank Sherone of BlackWeb for bringing something really funny to my attention. It was so funny, I almost wet myslf.

Know RyanAir, the low-fare European Airline? Seems like their fares, aren’t the only thing low … their intelligence and their understanding of social media is on par with their fares.

In my eyes, they are in a pickle on two bone-headed counts

First they threaten to charge passengers for using the loo on their planes? Pardon the pun, but this stinks … who was the doofus who schemed this plan? He/ she’s the person that should be made to clean the loos..

As if that were not moronic enough, when a web developed Jason Roe blogged about finding a potential flaw on Ryanair’s website, he received abusive emails from a Ryanair staffer in response.

Not to be outdone in the stupid department, when given a chance to respond to the incident, Ryanair’s official communications team commented thus, “Ryanair can confirm that a Ryanair staff member did engage in a blog discussion. It is Ryanair policy not to waste time and energy corresponding with idiot bloggers and Ryanair can confirm that it won’t be happening again.”

Folks in PR at Ryanair, listen up, --- Is diplomacy and tact not part of your daily existences?” Calling a blogger an idiot? What are you thinking? And even if he is an idiot (in your mind), who says that you are correct? Wake up … Bloggers typically are smart and know their stuff. Now again, I haven’t ever heard of Jason Rose, but methinks he was just doing his job.

Bottom line here: If you’re looking to do your biz on a plane for free, don’t call Ryanair. If on the other hand, you’re looking for help in managing your blogger relations, call us.

And again, thanks to Sherone for bringing this to my attention